Philip Vassallo, Ed.D.
Phone: 732-721-7577 w Fax: 732-727-7491
E-mail: Vassallo@aol.com w Internet: www.PhilVassallo.com
Writing Effective and Efficient E-Mail
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Audience
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Professional and technical staff who write e-mail as a primary means of communication within and outside the organization
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Duration
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One day
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Description
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Is your e-mail in-box drowning you in a sea of pointless messages? This full-day, fast-paced but easy-to-follow course throws numerous lifesavers to keep you afloat as you manage your daily flood of e-mails. By focusing on an efficient e-mailing process and practicing it throughout the day, you will walk away from this course creating clear, concise, complete, courteous, and correct e-mail.
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Scope
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Ÿ Understand the unique qualities of e-mail communication
Ÿ Use e-mail strategically to facilitate the company’s objectives
Ÿ Determine the purpose of your e-mail message
Ÿ Consider the details necessary to support your purpose
Ÿ Organize the e-mail for reader ease
Ÿ Develop techniques for checking tone
Ÿ Edit e-mail for clarity, conciseness, and completeness
Ÿ Receive immediate, individualized, confidential feedback
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Materials
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· Writing Effective and Efficient E-mail course manual
· The Art of E-mail Writing by Philip Vassallo
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Enrollment
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Limited to 12 participants
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Consultant
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Philip Vassallo
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Assessment
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Pre-course customized 4S Writing assessments of participant-submitted samples (add one-half consulting day)
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